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Forum - General: Music/Charts related - ARIA Chart Fails & Shenanigans

I'm currently sifting through some ARIA Top 500 Singles Chart data for a new list that I'm compiling for my site and noticed a very clear mistake. Starley's Call on Me was steadily moving down the chart and was #38 on the 15th of May, 2017. It then disappeared from the whole Top 500 during the next fortnight, before returning at #49 on the 5th of June and continued its slow descent down the chart. Clearly, something went horribly wrong there.

The lucky songs that, presumably, got to add another week to their Top 50/100 chart runs during that fortnight due to the fail are:

22/05/2017#50LoveKendrick Lamar feat. Zacari
22/05/2017#100StarvingHailee Steinfeld & Grey feat. Zedd
29/05/2017#50LoveKendrick Lamar feat. Zacari
29/05/2017#100Dancing on My OwnCalum Scott

What are some other examples of unambiguous fail or shenanigans by ARIA or record companies over the years that directly affected chart placings?
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I could go on and on but I certainly recall Powfu's "death bed" doing the same thing at the start of its chart run. "Riptide" also disappeared about a year ago and hasn't returned.

And there are heaps of these but Fleetwood Mac's "Dreams" should have been continuously charting (though not top 100) as far back as 2017. It missing most of 2020 is what made it miss the End Of Year list for 2020 though obviously it's going to make it for 2021.
Interesting thread, though nothing comes to mind. I would imagine I.E or Nugs to have ideas. I draw a complete blank.
There’s also the “complete my album” problem which caused Blow Me (One Last Kiss) to drop out of the top fifty from #16 and then re-enter at #29 a week later. I think that also affected other songs, but I can’t recall them at present.
Here's Call on Me's entire Top 100 chart run:

24/10: ███████ 87
31/10: ████████████████████ 61
07/11: ████████████████████████████ 45
14/11: ███████████████████████████ 47
21/11: 165
28/11: 147
05/12: 121
12/12: ████████████████████████████████████▌ 28
19/12: ███████████████████████████████████ 31
26/12: ████████████████████████████████████████████▌ 12
02/01: ████████████████████████████████████████████▌ 12
09/01: ██████████████████████████████████████████████▌ 8
16/01: ████████████████████████████████████████████▌ 12
23/01: ██████████████████████████████████████████████ 9
30/01: █████████████████████████████████████████████▌ 10
06/02: ████████████████████████████████████████████ 13
13/02: █████████████████████████████████████████████ 11
20/02: ████████████████████████████████████████████ 13
27/02: ██████████████████████████████████████████▌ 16
06/03: ████████████████████████████████████████▌ 20
13/03: ██████████████████████████████████ 33
20/03: ████████████████████████████████████▌ 28
27/03: █████████████████████████████████████ 27
03/04: ███████████████████████████████████████ 23
10/04: ██████████████████████████████████████ 25
17/04: █████████████████████████████████████▌ 26
24/04: ███████████████████████████████████▌ 30
01/05: ██████████████████████████████████ 33
08/05: ███████████████████████████████▌ 38
15/05: ███████████████████████████████▌ 38
22/05: >500
29/05: >500
05/06: ██████████████████████████ 49
12/06: ███████████████████████▌ 54
19/06: ██████████████████████▌ 56
26/06: █████████████████████▌ 58
03/07: █████████████████████▌ 58
10/07: █████████████████████ 59
17/07: ████████████▌ 76
24/07: ██████████ 81
31/07: ████ 93
07/08: ████████ 85
14/08: ███████████▌ 78
21/08: ███████████ 79
28/08: ██████▌ 88
04/09: ██████▌ 88
11/09: █████ 91
18/09: ████ 93
25/09: █ 99
02/10: ██████ 89
09/10: 109
16/10: ██ 97
23/10: ██▌ 96
30/10: ██ 97

I think the first chart run interruption (21/11/2016 to 05/12/2016) had something to do with ARIA reclassifying it as the Ryan Riback remix. Does anyone know of a Top 100 chart run that's been so severely disrupted?
Yeah it seems like it's a filing error since ARIA's system seems to be to re-name all different versions to the same title/crediting (eg look at Ed Sheeran's "Perfect" on the late 2017 digital chart and they're all named the same thing), but if they named it to something they weren't specifically tracking, it might lose its sales. I've long held a theory I can't prove that "Mr. Brightside" is not getting its Apple streams counted, possibly because one of the two doesn't have the '.' included in the title for ARIA.

A more subtle disruption is Lil Uzi Vert's "XO TOUR Llif3", which had the usual not immediately being counted like many non-instant hits, but then in a bizarre move I've never seen before or since, once Lil Uzi's album came out, the song started gradually sinking down the chart out of line with its actually streaming popularity, leading me to conclude that ARIA somehow weren't counting streams attributed from the album, severely diminishing a potentially 50 week chart run to 26 weeks. To a casual observer, the chart run looks completely normal. It wouldn't surprise me if the song was still supposed to be in the top 500 but ARIA will likely never fix this.
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Oh and here's another silly one. When ARIA first counted streaming into the charts, Alesso's "Heroes (We Could Be)" just...didn't get any streams counted onto it, and I don't think it was ever fixed. It actually wouldn't surprise me if a lot of songs that are missing from the chart are actually being counted but just without their streams, which circa 2020s means that they mostly can't make the top 500 anymore.
I wonder if the Riptide glitch is due to ARIA renaming it "God Loves You When You're Dancing EP" lol.

About Mr. Brightside, that would explain why the track is constantly charting way higher on Spotify than on ARIA. Your theory makes sense.
Yeah ARIA has renamed Riptide a bunch of times, including one not long before the disappearance, there's definitely a possibility.

I only remain a little uncertain on Mr. Brightside just because it's possibly tracking a totally different demographic to the current hits so it could have a disproportionate amount of free streams which inflate its Spotify position much more than ARIA (XXXTENTACION & Juice WRLD are notable examples of this). Of course, it was certainly missing some data when it re-entered in 2017 followed by it having a sharper decline than other Killers songs that charted that week so maybe they fixed some of its streams in the mean time but yeah it's hard to tell.

Another odd Killers chart phenomenon is on the album chart, which often houses Hot Fuss & Direct Hits together with pretty steady positions but who knows which songs are going to which album?? Furthermore, last year Direct Hits took a monumental plummet down hundreds of places to settle in a new equilibrium, but Hot Fuss didn't move, so they must have moved some singles from Sam's Town or Day & Age over, which leaves it with even less songs to work with.
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The distribution of songs' streams into studio LPs / Greatest Hits packages is a huge mystery. I don't know if it's decided by ARIA or record companies.

For example, streams of ABBA Gold seem to be distributed into an item called "Gold", which seems to refer to a limited jb hi fi vinyl edition of the compilation that's been out of print for 2 years, during some weeks but not others...
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Quite sure it is the record companies because they will have to register the track IDs and all the popular singles that get deleted (i hate that they do this imo) are subsequently re-registered to the album, its a marketing thing to do with increased album sale and awards kudos, maybe counting shenanigans by distributor might give an indication some do it more often than not or are slower to update, the latter is definitely true for certifications at certain labels.

A lot of 'non-popular' singles don't get deleted - a selective racket if you will (deny certain mid-tier artists a higher album placing because labels have high-tier artist rosters).

ARIA may also convert this data automatically and simple nomenclature errors/incompatabilities add to these odd mistakes especially when a track appears in many places such as compilations, remixes/versions, rereleases, format differences.

No real standardisation of those processes amongst the labels it seems which was ruined for me when ARIA started denying singles e.g. Rise Like A Phoenix, Dark Horse etc.
The first one that sprang to mind was Grinspoon's 'Pushing Buttons' EP entering the albums chart after its first week of sales, before being moved to the singles chart for its second week (and treated as a debut there), in 1998.

I recall Madonna's 'Die Another Die' debuted at #11 on the first chart released, but a correction was made, and it actually debuted at #5 on the amended chart.

Tori Amos' 'Professional Widow (It's Got To Be Big)' debuted at #96 in March 1997, at the same time 'Hey Jupiter/Professional Widow' was in the top 50. ARIA removed PW(IGTBB) from the chart the followin week, and switched HJ/PW to be charting as PW(IGTBB) thereafter, as thoug the two were CD1 and CD2 of the same title. Granted, 'Professional Widow' was always treated as the A-side here.
Was there anywhere online where that original chart that 'Die Another Day' debuted on before it was corrected,was posted?
^ Yes, the ARIA website.
If I remember well, Paulini's Angel Eyes debuted at #1 for a few hours. ARIA then took off multiple copies bought by a DJ or something like that and Shannon Noll's Learn To Fly entered at #1 instead.

ARIA also had Troy Cassar-Daley & Adam Harvey mis-attributed to #1 in 2013 due to erroneously counting shipped-to-store copies for a day before Kanye West got it instead.
I know there has been a separate thread a long time ago for probable ARIA EOY chart f*ck-ups during the 90s, but two that really stand out to me are:

1994 EOY chart:
51. Animal - Pearl Jam

How!? It peaked at #30, and did not spend an unusually long amount of time on the chart. It's not like it hovered around outside the top 100, either, as it spent the same number of weeks in the top 150 as it did in the top 100.


1995 EOY chart:
94. Joy to the World - Mariah Carey

Again, WTF? It peaked at #33, and was only on the chart for a handful of weeks before the EOY chart was published.

I read somewhere (I don't know how authoritative it was) that ARIA combined sales of this with 'All I Want For Christmas Is You', which would make more sense... but if so, why would they do that? The two singles were separate releases; not CD 1 and CD 2 of the same title.


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